Kernow Lighthouse CIC Policies
Safeguarding and Protecting Children Policies and Procedures
Photography Policy
Manual Support in the Water Policy and Procedures
Anti-bullying Statement and Policy
Staff Qualifications
Safe Recruitment Policy
Online Policy and mobile devices
Nut Free Organisation
GDPR Privacy Policy
Safeguarding and Protecting Children Policies and Procedures
Safeguarding is the responsibility of everyone and a key part of the provision of a safe, happy and fun environment in which people can learn to swim and develop their skills.
Kernow Lighthouse CIC is committed to providing good safeguarding practice for all our swimmers and we have adopted the Swim England Safeguarding Policy Wave power. Wavepower can be viewed or downloaded from www.swimming.org. This document is live and updated on the Swim England website so a hard copy is not held as it would become out of date quickly.
Wavepower provides practical guidance on mandatory requirements and good safeguarding practices for anyone involved in aquatic activities.
Statement of Principles
Kernow Lighthouse CIC seeks to provide a safe, secure and positive environment in which children and adults can learn to swim and develop their full aquatic potential.
The swimmers’ welfare is the primary consideration and services are based on an understanding of the individuals’’ needs and views
Kernow Lighthouse CIC is committed to ensuring that teaching staff and participants are treated with respect and understanding so that they may participate in any activity without fear of intimidation. Any behaviour that undermines this is unacceptable.
Kernow Lighthouse CIC seeks to ensure that those acting on behalf of the swim school actively listen to participants and their parents/guardians and act appropriately on information received in order to ensure that a safe, secure and positive outcome is provided.
ALL children, adults and vulnerable persons have the right to stay safe and be protected from abuse.
All children, adults and vulnerable persons have the right to feel secure, to be able to trust without fear and to expect protection from adults in positions of care and responsibility. They also have the tight to take part in activities in an environment that does not subject them to cruelty or create unhappiness
Kernow Lighthouse CIC promotes the positive aspects of sport and has a zero tolerance to the use of inappropriate or abusive language, in appropriate relationships, bullying, harassment, discrimination or physical violence.
Kernow Lighthouse CIC will respect the spirit of sport adhering to the rules and laws in and out of the pool, incorporating the concept of friendship and respect for others.
Our rules to Keep Children Safe
No adult representing Kernow Lighthouse CIC will be left alone with individual children out of view of others. However, should it be deemed necessary to enter the changing rooms with an individual child, that member of staff will seek support of another member of staff or reliable adult.
Kernow Lighthouse CIC is only responsible for the swimmers while they are in the water. Where it is appropriate for a child or young person to have an individual risk assessment all relevant teaching staff will be made aware. During that lesson Kernow Lighthouse CIC teachers and representatives will be responsible for the swimmers but the parents/guardians must be in the pool building at all times in order to be ready to receive their swimmer once they have finished.
Kernow Lighthouse CIC teachers/representatives will not undertake to do personal things for a child that they can do for themselves.
The changing rooms are supervised by parents/guardians and not the Kernow Lighthouse CIC teachers/representatives.
Kernow Lighthouse CIC is not responsible for any siblings not swimming. Siblings are requested to stay with their parent, carer or guardian during the lessons.
Parents/guardians/carers should not be in the changing rooms while their children are changing unless their child is of an age where help is required (usually 7 or 8 and below) or if the swimmer requires additional specific assistance (especially in the case of disability or SEN).
Parents/guardians/carers are expected to remain on poolside during their child’s lesson.
Any unknown persons visiting the pool will be required to identify themselves and which swimmer they are accompanying. If this is not forthcoming or unsatisfactory, they will be asked to leave the premises.
Procedures for Recording Safeguarding Issues
All teachers and representatives are aware of the importance of listening to the victim and not to ask closed or leading questions.
All teachers and representatives will be aware to let a swimmer freely recalling information or events will be stopped until they finish of their own accord.
Teachers will never promise the child confidentiality.
Any teacher or representative that suspects abuse will inform the DSL or other appropriate body (if it is not possible or appropriate to contact the DSL) immediately.
All changes in the swimmers’ behaviour or appearance will be recorded in line with Data Protection considerations.
Records will include the name, age and address of the swimmer and the date and time of the disclosure. Observations and recordings must be objective, factual and without interpretation of comment. The record must be signed and dated by the teacher or representative. The DSL will be responsible for referring the concern to the appropriate agency in line with the guidance within Wavepower safeguarding policy and procedures.
All suspicions and subsequent investigations by appropriate bodies will be kept confidential.
Procedures for Reporting Safeguarding Issues
If you have safeguarding concerns, you may in the first instance speak to one of the teachers or representatives if you feel that is appropriate to do so. Should that not be appropriate, or you feel that the response was inadequate please do then contact the DSL (Designated Safeguarding Lead) or the Deputy DSL.
The DSL for Kernow Lighthouse CIC is Julia Raines Kernowlightouse@hotmail.com or 07709685863
The Deputy DSL for Kernow Lighthouse CIC is Amy Jolly Kernowlightouse@hotmail.com or 07592735518
Should it be that the above cannot satisfactorily solve the issue or it concerns the above individuals as either perpetrators or victims of abuse, matters may be taken to the safeguarding team at Swim England.
· Joanne Garey, National Safeguarding Officer
· Jade Tupper, National Safeguarding Administrator
· Jenni Dearman, National Child Safeguarding Manager
· Email: safeguarding@swimming.org
Tel: 01509 640 700 (Option 1 for Swim England and then Option 5 for Safeguarding)
Swimline – this is the Swim England/NSPCC Child Protection Helpline on 0808 100 4001
Welfare Officer
The welfare officer for Kernow Lighthouse CIC is Katrina Cameron-Luzmoor and she may be contacted on katrinalcameron@gmail.com or 07974559623.
In An Emergency
If you believe a child has been harmed or may be at immediate risk of harm, and you are unable to contact your welfare officer or the Swim England safeguarding team please make immediate contact with an appropriate agency, such as:
The Police
Children’s Services https://www.cornwall.gov.uk/health-and-social-care/childrens-services/
Multi Agency Safeguarding Hub (MASH) 0300 123 1116 or email MultiAgencyReferralUnit@cornwall.gcsx.gov.uk
Local Authority Designated officer (LADO) 01872 326536 or lado@cornwall.gov.uk
NSPCC Child Protection Helpline
Take the name and contact details of the person you have spoken to, plus the incident / referral reference number (if applicable) so you have a record of the advice they give.
Then report this to the club welfare officer and the Swim England safeguarding team the next working day.
Our Photography Policy
Photography and recording is not allowed during any swimming lessons.
Under NO circumstances will photography be permitted on mobile phones nor any electronic device capable of capturing images or footage, in the changing rooms or toilet area.
If a parent/guardian/carer wishes to take a photo of their own child, they must speak with the teacher in order that it can be done without comprising safeguarding principles.
Any photos, images taken by Kernow Lighthouse CIC for publicity purposes will be done with the written permission of the parent/guardian/carer in accordance with the Swim England guidelines. These permissions will be held whilst we also hold copies of the photographs.
If it is suspected that images are being captured inappropriately by those watching on poolside, the person with the device will be requested to put it away and, failing that, asked to leave. Persistent abuse may result in Kernow Lighthouse CIC banning devices entirely from poolside during lessons.
Our Manual Support in the Water Policy and Procedures
As part of our safeguarding procedures, Kernow Lighthouse CIC teachers and assistants are trained in offering appropriate manual support for swimmers whilst teaching in the water. For our beginner and improver lessons our teachers will be in the water and methods of manual support, appropriate to age and ability of the learner may be used.
Swimmers, where appropriate, will be asked if they are comfortable to receive manual support which will always be conducted in full view of everyone poolside and the pool hall security camera.
Before assisting and handling we must consider the individual and if they are comfortable to receive support, the task to be performed and the environment.
There may be occasions when manual handling cannot be avoided where the safety of the swimmer concerned, or another swimmer is directly at risk. Safety of swimmers will remain paramount to our swimming teachers.
Our Anti-bullying Statement and Policy
All bullying or harassment is unacceptable and will be dealt with robustly.
Bullying is
Where the is an abuse of power
Any behaviour that makes another person feel intimidated, threatened, upset, insulted or embarrassed
It can be delivered by mean of physical, sexual, verbal, digital, or psychological/emotional abuse
It may be racist, sexist, homophobic ageist, anti-disability or anti-religion in nature
It is not justifiable by saying it was a joke or banter or that the perpetrator did not mean it. Focus is on the effect of the behaviour on the victim
We will take action in the event of any witnessed or reported bullying and encourage that it be reported promptly in the event of it being witnessed or experienced
We guarantee a fair process for anybody accused of bullying
Staff Qualifications
Copies of staff qualifications, Safeguarding Certificates and DBS certificates will be kept within Swim School files.
Safeguarding will be renewed every 3 years as required by either attending an online or an attendance course run by Swim England.
DBS certificates must be renewed as required in order for teachers to continue to teach at the Swim School. DBS applications will be via Swim England.
Our Safe Recruitment Policy
When recruiting paid and volunteer staff the safety and well-being of all Kernow Lighthouse CIC participants is paramount. All candidates will be required to obtain a DBS (Enhanced Disclosure and Barring Services) certificate prior to be allowed to undertake any teaching or assisting with the Swim School.
All teachers and assistants are required to have completed a Safeguarding Children course. This course is renewable every 3 years.
All teachers and assistants will be aware of our reporting procedure for safeguarding issues.
All teachers will hold personal industry recognised insurance.
Our Emergency Policies and Procedures
Medical Emergency
All swimmers should complete a medical declaration so as to bring to Kernow Lighthouse CIC’ attention any conditions of which there needs to be awareness to in the interests of safety to the swimmer, the teacher and other Kernow Lighthouse CIC members. Parents’ or carers should be present during the lesson and thus be able to take responsibility for decisions regarding and medical attention that may need to be sought.
The lessons will be self-guarded with at least one of the teachers holding a pool lifeguard qualification. The lifeguard(s) will be responsible for any first aid required.
Child or vulnerable person not collected at the end of a lesson
The teacher will ensure that the child or vulnerable person is in the pool hall where the teaching staff can see them.
The teacher will contact the parent/guardian/emergency contact to establish if there is a problem and to seek to arrange immediate pick up.
If the parent/carer or emergency contact cannot be contacted the local Police should be contacted by the teacher as to the best course of action.
The teacher will remain with the child until appropriate care is arranged.
Missing persons
The safety of a swimmer outside the water is the responsibility of the parent/guardian or carer and they are expected to remain poolside for the duration of the lesson unless specifically arranged otherwise with the teacher in charge.
If it is, however, realised that a swimmer is no longer in the class and is unsure as to their whereabouts, the first step is to ask the parent/guardian/carer. If the swimmer is then believed to be missing the emergency procedure below must be followed.
The pool would be cleared and the water checked
Registers would be re-taken and swimmers supervised by another teacher whilst the teacher in charge checks the building including the toilets and changing rooms
The parent/guardian/carer would confirm if the swimmers clothing is still in the changing room or not. If gone, the parent/guardian/carer would search their car and surrounding area whilst the teacher in charge alerts the hiring facility if staff are still on site.
Teachers should organise a search of the wider areas using responsible adults with a specific time to report back.
It may be necessary to clear the pool, re-take registers and request that all other swimmers are removed from the premises by their parent/guardian/carer.
The police must be contacted no later than 30mins after the swimmer was last seen.
Nut Free Swim School
Truro School Prep is a nut free school to protect the children with allergies that attend the school. We, also have swimmers with allergies, so we are a nut free swim school at all venues that we use.
Our Online Policy and mobile devices
It is part of Kernow Lighthouse CIC safeguarding Policy not to allow any photography nor recordings to be taken on any mobile phone or electronic device.
NO mobile phone not recording device is to be used in the changing rooms.
Email addresses and phone numbers are to be held with the permission of the parent/guardian/carer to enable communication between the Kernow Lighthouse CIC and the said adult. No child will be contacted directly.
Photographs and information appearing on Kernow Lighthouse CIC’s website or social media are used in accordance with the safeguarding policy. Should any inappropriate image be posted by someone externally it will be removed as soon as it is discovered, and the sender blocked from further access to our social media.
All teachers and representatives should protect their privacy on-line and be carefully consider who they give access to their personal information on-line. Professional and private profiles should be clearly distinguished.
Data Protection (DGPR) Privacy Policy
Kernow Lighthouse CIC is a community company delivering swimming lessons and swim coaching to SEND adults and children. This document explains how we use your personal date we collect from you when you use our website or sign up with us and complete our registration forms.
What data do we collect?
We collect your name and address, email address, telephone numbers, emergency contact telephone number, medical information that may be relevant to the activity. We may also request your permission to take images for publicity purposes to use on our website or social media.
How do we collect date?
We will collect your date by means of paper forms, by voluntary use of our social media, via email, or by means of completion of an online contact form via our website.
How we will use your data
We will use your data (together with information about the child if applicable) to contact you for administration of participation in any swimming activities that we provide. We will also use contact information in the event of an emergency for a person or persons under our care.
Who has access to your information?
Those with access to your information:
Julia Raines Director/Teacher/ DSL
Amy Jolly Director/Teacher/Deputy DSL
The information you provide will be stored in a secure file on a secure laptop. All information will be destroyed/deleted should a swimmer leave the swim school requiring re-registration if they return. The original paperwork will be shredded when the swimmer leaves the swim school or upon request.
Regarding information provided for intensive courses, you will be asked if we can retain your information for the purposes of contacting you for future courses and to prevent frequent completion of forms. Should you have not accessed our intensive course not be registered for weekly lessons for more that 12 months, all information held will be removed and/or destroyed.
Messages and emails will be held on the platforms to which they were sent. In the event of a medical emergency or safeguarding issue, Kernow Lighthouse CIC may disclose relevant information to medical professionals, emergency services, child protections services, the Police, courts and potentially other professional people or bodies involved in an investigation.
As a person who has completed the form you must be legally entitle to act for the subject of the form and must ensure that each person whose information that you include knows what will happen to their information and how it may disclosed.
What are your data protection rights?
We would like to make you aware of all your data protection rights. Every user of our services is entitled to the following
The right to access – you have the right to request copies of all your personal data.
The right to rectification – you have the right to request that Kernow Lighthouse CIC correct any information that you believe to be inaccurate. You also have the right for the Kernow Lighthouse CIC to complete any information that you believe to be incomplete.
The right to erasure – you have the right to request that Kernow Lighthouse CIC to delete the data that it holds about you under certain conditions.
The right to restrict processing - you have the right to request that Kernow Lighthouse CIC to restrict the processing of your personal data that it holds about you under certain conditions.
The right to data portability – you have the right to request that Kernow Lighthouse CIC transfers the data that is has collected to another organisation, or directly to you under certain circumstances.
We will not gather or use any cookies via our website
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website and if you click on any links you should read their privacy policy.
Changes to our Privacy Policy
Squidlets Swim School keeps it policy under review and places any updates on this web page. This version was last updated 3/12/2024.
How to contact us
Should you wish to exercise your rights or have any questions on the date we hold about you please contact us via
Julia Raines on 07709685862
Amy Jolly on 07592735518